Fuzz Air Conditioning

Legal

Privacy Policy

Last updated: April 2026

1. Who we are

Fuzz Air Conditioning (ABN available on request) is a licensed air conditioning business based at 1 Clarke Cl, Hinchinbrook NSW 2168, servicing South-West Sydney. We respect your privacy and handle your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. What we collect

When you contact us or request a quote, we may collect:

  • Your name
  • Phone number
  • Email address
  • Suburb / installation address
  • Details about the job you're enquiring about

3. How we use it

We only use your information to:

  • Respond to your enquiry and prepare a quote
  • Schedule and complete the work you've booked
  • Provide warranty and after-sales support
  • Send invoices and job-related communication

We do not sell, rent or trade your information. We do not use your details for unsolicited marketing.

4. Who we share it with

We only share your information where necessary to deliver our service — for example, with the manufacturer when processing a warranty claim, or with our accountant for invoicing. We never share your details with third parties for marketing purposes.

5. How long we keep it

We keep your information for as long as is reasonably necessary to provide our services and meet our legal obligations (typically 7 years for tax and warranty records).

6. Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Quote enquiries are handled by the business owner directly.

7. Access, correction and complaints

You can request access to or correction of your personal information at any time by contacting us using the details below. If you have a privacy concern, we will respond within a reasonable timeframe.

8. Contact us

For any privacy-related queries:

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